Privacy Policy

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53 Degrees Digital Ltd - Privacy Policy

Our contact details 

The Data Controller

53 Degrees Digital Ltd, 124 City Road, London EC1V 2NX.

Phone Number: +44 (0)203 0262 763

E-mail:  info@53degrees.digital

The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· You have contacted us directly by email

· You have submitted a query through our website.

We also receive personal information indirectly, from the following sources in the following scenarios:

· From directories or from information publicly available.

We use the information that you have given us in order to: 

· Contact you as and when needed in relation to any ongoing projects or work and for the purposes of fulfilling our obligations to you. 

· To make you aware of any ancillary services which we feel may of relevance to you.  

· To fulfil or legal, accounting and regulatory obligations.

We may share this information with HMRC. 

We may, with your permission, share your information with other organisations (such as sub-contractors or service providers) in order to fulfil our agreed service obligations to you. 

We will not share your information with any other organisation for marketing purposes. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@53degrees.digital

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We keep contact information for 3 years after conclusion of our work with you or from our initial contact (whichever is later). 

We keep details of any financial information (such as invoices, quotes and credit notes) for a period of 6 years in line with HMRC regulations. 

We will then dispose your information by removing it from our Customer Relationship Management and/or Accounting systems and email directories unless you give us your permission to keep it. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@53degrees.digital if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 53 Degrees Digital Ltd. 124 City Road, London EC1V 2NX. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk